Cancellation Policy:

You as a customer can cancel your order within 24 hours of placing an order by calling our customer service. In such a case we will refund and reverse any payments already made by you.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return Policy:

Non-Returnable: This item is non-returnable due to the consumable nature of the product.

However, in the unlikely event of damaged, defective or different/wrong item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Order Processing:

All orders received on or before 12 noon India time will be shipped within 3 business days, excluding holidays.

All orders received after 12 noon, India time will be shipped within 4 business days, excluding holidays.

All orders placed on holidays, weekends, or other holidays recognized by The Flavour Trail will be shipped within 4 business days.

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

Order items will be shipped within 3-4 business days from the date of order. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.

Refund Policy

The refund will be processed once the shipment is traveling back to the source and once processed, it can take 4-7 working days for it to get credited back to the original payment source.