Cancellation Policy:

You as a customer can cancel your order within 24 hours of placing an order by calling our customer service. In such a case we will refund and reverse any payments already made by you.

If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Return Policy:

Non-Returnable: This item is non-returnable due to the consumable nature of the product.

However, in the unlikely event of damaged, defective or different/wrong item delivered to you, we will provide a full refund or free replacement as applicable. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Order Processing:

All orders received on or before 12 noon India time will be shipped within 3 business days, excluding holidays.

All orders received after 12 noon, India time will be shipped within 4 business days, excluding holidays.

All orders placed on holidays, weekends, or other holidays recognized by theflavourtrail.com will be shipped within 4 business days.

In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment-processing times may be delayed.

Order items will be shipped within 3-4 business days from the date of order. In the event of unforeseen delays outside of our control, the estimated shipping date is subject to change without notice.