Welcome to The Flavour Trail by Swani (“we”, “our”, “us”). Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

At The Flavour Trail, transparency is not just part of our sourcing; it is part of how we serve our customers, too.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment gateways)
• IP address and browser/device information
• Purchase history and preferences

How We Use Your Information

We use your information to:

• Process and deliver orders
• Provide customer support
• Send order updates and tracking details
• Improve our products, website, and customer experience
• Share offers, launches, and updates (only if you opt in)

Payment Security

All payments are processed through secure third-party payment gateways. We do not store your card or banking information on our servers.

Cookies & Analytics

Our website may use cookies and analytics tools such as Google Analytics and Meta Pixel to improve website performance, understand user behavior, and personalize your shopping experience.

Third-Party Services

We may share limited information with trusted partners such as:

• Shipping and logistics providers
• Payment gateways
• Marketing and analytics platforms

These partners are only given the information necessary to perform their services.

Data Protection

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may:

• Request access to your personal data
• Ask us to update or delete your information
• Opt out of promotional communication anytime

Contact Us

For any privacy-related concerns, please contact:

The Flavour Trail by Swani
Email: wecare@theflavourtrail.com
Phone: +91 22-3505-4100